HC Nail Supply understands that returning products is a part of doing business on the internet. Below please read carefully our simple and easy process. If you are not satisfied with your purchase, we will gladly help you to return your product, when it falls within the guidelines below.
To return items purchased from Hong Cong Nail Supply, you may either bring the item to our retail location with your receipt and our customer service representatives will be happy to help you, or you can follow the instructions below. Exception: To return items that were delivered by freight please call 1-763-316-6856
Some items are not able to be returned including:
Clearance items or discontinued items
If you return an item that is defective, is not the item you ordered, or was damaged in shipping, you will receive a credit. You may then choose to purchase a replacement item in the store or online.
A restocking fee is applicable in some product categories. The restocking fee charges are: