Hong Cong Nail Supply understands that returning products is a part of doing business on the internet. Below please read carefully our simple and easy process. If you are not satisfied with your purchase, we will gladly help you to return your product, when it falls within the guidelines below.
To return items purchased from Hong Cong Nail Supply, you may either bring the item to our retail location with your receipt and our customer service representatives will be happy to help you, or you can follow the instructions below. Exception: To return items that were delivered by freight please call 1-763-316-6856
Some items are not able to be returned including:
Clearance items or discontinued items
If you return an item that is defective, is not the item you ordered, or was damaged in shipping, you will receive a credit. You may then choose to purchase a replacement item in the store or online.
Hong Cong Nail Supply will except exchanges to items purchased online. Please send the item back to address below. Upon inspection, we will issue a credit towards a purchase of your next item. Customer is subject to any associated shipping charges.
A restocking fee is applicable in some product categories. The restocking fee charges are:
Hong Cong Nail Supply occasionally offers promotional items, free goods or discounts with a purchase a single item or product bundle of multiple items purchased together.
Please remove all personal data (e.g. computer or wireless phone data) from any returned products. Hong Cong Nail Supply is not responsible for any personal data left on or in a returned product. Call us at 763-316-6856 if you have any questions about removing information from your device.
Hong Cong Nail Supply reserves the right to deny any return at its sole discretion. Additional exclusions may apply.
Thank you for choosing to purchase your beauty products from Hong Cong Nail Supply.